Infinity User Conference

Learn & Grow at our Infinity User Conference in Orlando!

Infinity User Conference2020 Infinity User Conference Coming Soon!

Join our very first Infinity User Conference, where you’ll be able to learn industry best practices from our expert staff, connect with other dealers, gain extensive training on how to use Infinity to maximize your profits and much more.

Hosted in collaboration with another dealership software industry leader, Ideal Computer Systems, you’ll have a chance to learn and connect with dealers across the continent.

Date & Location

This is one historic event you don’t want to miss, so be sure to register now before all spots fill up!


Infinity User Conference Orlando

Why You Should Attend:

Find out how your industry peers do it

#1. Find out how your industry peers do it

Network with dealers utilizing Ideal and Infinity – who are facing similar challenges – and find out how they increase efficiencies so you can do it too.

Connect with experts#2. Connect with experts

Learn from our best and most experienced staff, all of whom will be onsite to make sure you walk away confident and well-prepared.

#3. Maximize your investment

Discover key features you aren’t using effectively today and learn how to utilize them so you can get the most out of your investment in Infinity.

Dive deep into the Infinity software#4. Dive deep into the Infinity software

Immerse yourself in two days’ worth of training and learn everything you need to know about each software module to go home with practical tips and tricks you and your team can use.

Enjoy your time in Orlando#5. Enjoy your time in Orlando

Did you know that Orlando is the “Theme Park Capital of the World”? Explore countless other things to do while you’re in town and make it a dream vacation.


Register for Infinity User Conference

Check Out the Schedule:

Featured Guest Speaker

We are excited to have Dealership Expert, Bob Clements, host a session for all of our attendees on Tuesday, November 5, at 1PM. You will walk away with valuable insights and many best practices.


Monday, November 4
   3:00 pm – 6:00 pm
Check-in at Registration
   7:00 pm – 10:00 pm
Reception & Networking Dinner
Tuesday, November 5
   8:00 am – 8:15 am
   8:15 am – 8:45 am
Product Roadmap
   8:45 am – 9:00 am
Networking Break
   9:00 am – 10:00 am
Purchasing & Inventory
  • Open Back Orders & Need Order Status Panels
  • Seasonal vs Nonseasonal Calculations
   10:00 am – 10:15 am
Networking Break
   10:15 am – 12:00 pm
Purchasing & Inventory
  • Preseason Ordering
  • Return PO’s, Overstock, Dead stock
  • Inventory Tools (Stock Analysis, Classification Tool)
   12:00 pm – 1:00 pm
   1:00 pm – 2:30 pm
Guest Speaker – Bob Clements
   2:30 pm – 3:00 pm
Networking Break
   3:00 pm – 4:15 pm
Purchasing & Inventory
  • Low Gross Profit & Default Gross Profit Benefits
  • Reports
   4:15 pm – 5:00 pm
Wednesday, November 6
   8:00 am – 10:00 am
  • Part Search Tool Best Practices (Supersedes, Pricing)
  • Sales Order Tab Uses
  • EPC Links
  • Taking and Editing Payments
  • Sales Order Tools (Out the Door Price & Quick Payment Calculator)
  • Wholegood Search Tool Best Practices (Warranty Periods, Rebates)
   10:00 am – 10:15 am
Networking Break
   10:15 am – 12:00 pm
  • Sets & Services (Setup & Uses)
  • Warranty (Setup, Reconciliation, Usage)
  • Completed Jobs & Work in Progress Panels
  • Repair Order Tab Uses
   12:00 pm – 1:00 pm
   1:00 pm – 2:45 pm
  • Cloning Invoices
  • Action Item Estimates
  • Pricing Definitions & Bumps on Parts Pricing
   2:45 pm – 3:00 pm
Networking Break
   3:00 pm – 5:00 pm
Accounts Receivable
  • Email Templates & Multiple Email Addresses
  • Customer Mailing Labels
  • Transaction Matching
  • Statements
  • Individual Customer Reports
  • Adjustments, Discounts, Service Charges

* Schedule is subject to change.

Download the Agenda


Book Your Accommodations in Advance!

Infinity User Conference

Book your room today at the Florida Hotel and Conference Center, the venue for our User Conference:
Click here to book accommodations

Want to explore the city? Check out this link to see what Orlando has to offer or ask our team, we will definitely help you find whatever you are interested in.

The Florida Hotel and Conference Center

Know Exactly What You’re Paying for:

Infinity User Conference

Your investment to participate in 2.5 days of training is only $399. But, with our special offer, you can get even more value out of this payment:

  • Every dollar you spend on the User Conference registration fees can be used as credits toward additional software license purchases in the future.

Keep in mind:

  • Your registration price includes all learning sessions along with lunch and refreshments for each day.
  • All registration sales are final and do not include travel or hotel expenses.
  • If you are planning to stay overnight, click here to book accommodations.
  • No refunds will be given for those unable to attend. However, you may substitute that person with another member of your staff.


Ready to Register?

Registration for 2020 Infinity User Conference coming soon!

If you have any questions regarding the User Conference, please contact Gary Dodson at (817) 505-2611 or via email at He’ll be happy to help!