When you click the A/R button, a listing of customers with outstanding balances will display. This area also includes an aging of the receivable as well as the last payment date and the last payment amount. Again, you are able to click on the column label to sort by any of these fields. Double click an entry to open the A/R tab on the customer record to start entering payment information.
Accounts Receivable:
This screen displays any invoices that have outstanding balances. Across the top the customer ageing is listed from current to over 90 days, along with the total amount due. Next to that is the amount of credit, if any, that the customer has on their account. In the field below are the unpaid invoices listed by invoice number. You can open an invoice to view, reprint or back it out by double clicking on it. To accept a payment click the Accept Payment button to open the accept payments screen.
Accept Payments:
Enter the information for the new payment. By default the oldest invoices will be paid off first unless you select particular invoices. There is an adjustment column to credit such things as discounts, finance company fees and barter situations. The Ledger Accounts are fully customizable in the Administrative area of the program. When finished, click OK to accept the payment and print the payment receipt. If you do not want or need a payment receipt, uncheck the box before clicking OK to accept the payment. If you need to exit without accepting the payment, click the Cancel button.
If you make an error taking a payment, go to the Payments tab, find the payment that is incorrect, double click to open it and then click the Delete button to remove it. Once removed you can go back to the customer a/r tab to take the correct payment or you can close the customer window to return to the A/R section to receive another customer payment.
You can also back out an invoice or a work order from here by double clicking the document and selecting the Backout button on the lower right side of the screen. This will remove any related a/r entries from the list.
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